Timing of Point Deduction for Award Redemption

Discussion created by ktl30 on Sep 11, 2018
Latest reply on Sep 11, 2018 by martinr

Hi All,

When are points deducted from an account for an award stay?  I feel like in the past they are deducted immediately (at booking).  I recently had a stay which I booked in February, and I could have sworn the points were deducted then, but I can't find the deduction in my account activity.  I had more than enough points when I made the reservation (so wasn't a points advance scenario), and it was for 2 rooms for 1 night.  Thanks!