AnsweredAssumed Answered

Marriott experience post merger turning nasty

Question asked by puramboku on Sep 3, 2018
Latest reply on Nov 13, 2018 by pey



I am a Lifetime Gold Marriott member staying at Marriott Hotels for 1,789 nights to-date.  My LifeTime points was about 1,700,000 last month.  Post merger, my status has removed my lifetime status.  It does not show up in my status any longer.  I have asked Marriott for an explanation several times, but to no avail.  In the meantime Marriott experience at different places in the US are getting real nasty.  


I do travel every week and need a place to stay where I am treated like a human being.  Lately I have been very disappointed at several Marriotts.  


The value of Marriott Reward Points seems to have plummeted as the minimum points for a stay has increased considerably.


Do you guys have any thoughts/suggestions?


Thanks for your time.