So I received an email today from Chase indicating that there was a suspicious charge on my personal credit card and they needed to verify if I made that charge. I called and yes the charge was fraudulent. Card is canceled and a new one will be sent to me. Then later today I get another email from Chase saying they have canceled my card, BUT in this email it has different 4 last digit account referenced. Another call to Chase - whoops that email sent was an error by Chase.
While on hold with the second person at Chase, I realized I do NOT want the new card that has the NEW benefit structure. Under the old card benefit I earned 1 elite night credit for every $3,000 I spend. In the past this program has been a great way for me to earn gold status (based on purchases) since I only travel 2x a year. After LENGTHY hold and conversation she indicated that the replacement/new card I will receive will still receive the old benefits - hoping that is accurate.
A while back Marriott sent me an email saying that my business credit card with them is changing over to the new program. When I spoke to customer service they indicated that for business credit cards there are NO options. Must accept the new terms and conditions of the new program. I am not pleased but at that time I figured most of my purchases are made with my personal credit card - well hoping that is not going to change.
I find it interesting and questionable that with my NEW personal credit card I supposedly have the option to remain with the old program. Will wait and see when I get my new card what is the accompanying paperwork that spells out the T&C. Hopefully the above message makes sense - any feedback welcome. Thanks!