AnsweredAssumed Answered

Compensation for Elite Benefits

Question asked by teverett on Sep 1, 2018
Latest reply on Nov 7, 2018 by ukgirl

In regards to the terms for missing benefits during a stay, has anyone had to ask for compensation? It’s only happened once but I didn’t even realize it til a week later.  I’m curious how someone would word that request without sounding gripey or pushy? 


(Just for reference- posted terms)

If an Elite Member believes that compensation is due with respect to any aspect of the Elite Benefits Guarantee, he/she must request payment of the compensation while still a guest at the hotel, prior to checking out.