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How can I merge two Marriott Rewards accounts?

Question asked by wrecks on Aug 31, 2018
Latest reply on Sep 1, 2018 by arizonatag

I had:

1. An SPG account

2. A Marriott Rewards account

3. A Marriott Rewards Premier Plus credit card with a different MR account number


I merged 1 and 2 as instructed by the Marriott/Starwood merger info.


Now account 2 has all my points from hotel stays (about 43,000) and is aware of my future reservations;

account 3 has all my points from credit card activity (about 136,000) shows 0 nights YTD and no reservations.


How can I merge these two accounts?  I have tried using the Marriott/Starwood combine web site, but it does not seem to do anything -- maybe because there is no SPG account involved...?