I guess the good news is every day I get a different error message. First no more SPG account. Found that finally and cannot merge because names are different. No true but I got past that today built up the courage to hit the combine button and WHAM today a message that MERGE FAILED...But I got a thank you message for combining my accounts and that all points and nights are combined now. NOT... SPG points and are not there again not combined as noted that I can see anywhere so I will try again in 3 days... 45 minutes for someone to answer the phone so I am giving up for a few days I think.
Just posting my experience because I felt better knowing it was not just happening to me. Misery loves company.
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