Merged and Enhanced Member Program, not so much

Discussion created by elmerdyke on Aug 19, 2018

The newly merged and 'enhanced' members program is NOT improved nor enhanced.  As a lifetime SPG platinum, this is a disaster.  In one day, the points for a stay at the Sheraton Times Square went from 12,000 to 50,000 per night!  Yep, that's right.  Enhanced for Marriott, not the members.   Marriott/SPG reps said they gave SPG members 3x more points, but last time I checked 3x12,000 = 36,000 not 50,000!  So what gives?


The overall benefits for 50 stays per year for a platinum SPG is also not as generous in the 'enhanced' program.


I for one will be evaluating other programs, Hyatt, Hilton and Intercontinental.  I do recall Hyatt and Hilton seemed to have similarly generous programs to SPG. I will be re-looking at these programs.  My loyalty will go where the programs generosity is.  Clearly, 15+ years of SPG loyalty isn't being kept in the newly merged program.


Congrats to Hyatt, Hilton, and Intercontinental as I am 100% certain that I will not be alone.