arizonatag

Qualifying Nights, Stays, Charges, and Rates

Discussion created by arizonatag on Aug 19, 2018
Latest reply on Sep 21, 2018 by arizonatag

Just FYI from the new T&Cs:

2.1 Earning Opportunities at Participating Properties

2.1.a. A Member will earn:

i. Ten (10) base Points for each U.S. dollar, or the currency equivalent, that is incurred and paid for by the Member on Qualifying Charges in accordance with Section 2.1.b. except at Element, Residence Inn, and TownePlace Suites properties, where a Member will earn five (5) base Points for each U.S. dollar spent on Qualifying Charges; and except at Marriott Executive Apartments and ExecuStay properties where a Member will earn two and a half (2.5) base Points for each U.S. dollar spent on Qualifying Charges; and

ii. Elite bonus Points, provided the Member has met the Elite Membership Requirements for Elite Membership Status or Lifetime Elite Membership Status as outlined in Section 4.2. The amount of bonus Points a Member earns will depend on the Member’s achieved Elite Member Tier pursuant to Section 4.3.

iii. Credits toward achieving the Elite Membership Requirements (“Elite Night Credits,” or individually, “Elite Night Credit”) for Elite Membership Status and Lifetime Elite Membership Status as outlined in Section 4.2. An Elite Night Credit is only earned on a night during a Qualifying Stay (“Qualifying Night,” or for more than one night, “Qualifying Nights”).

2.1.b. Qualifying Charges.  “Qualifying Charges” are:

i. Charges incurred during a stay in a guest room at a Participating Property by a Member on his/her folio and up to two (2) additional guest rooms, including, without limitation, charges for:

A. Qualifying Rates for Stays;

B. Food and beverages (excluding alcoholic beverages where prohibited by law) and excluding charges incurred at restaurants that are not located within or adjacent to Participating Properties;

C. Direct-dialed in-room telephone and direct-dialed in-room fax;

D. In-room movies and video games;

provided the Member provides his/her Membership Number at the time of reservation or at check-in, stays in one of the reserved guest rooms, and pays for the charges; or

ii. Charges incurred by the Member, without a stay in a guest room, for food and beverage (excluding alcoholic beverage where prohibited by law) at restaurants located within or adjacent to Participating Properties if:

A. The restaurant permits guests to charge food and beverages on their folios;

B. The charges are greater than $10 U.S. dollars (excluding taxes, service charges, and gratuities);

C.        The food and beverages are not in connection with a banquet, meeting or other function that is excluded from Qualifying Charges as provided in Section 2.1.b. and provided the Member provides his/her Membership Number at the time of payment.  Elite bonus Points will not be awarded on charges incurred by the Member without a stay in a guest room under Section 2.1.b(ii).

2.1.c. Non-Qualifying Charges.  Charges which do not qualify for Points include any complimentary services, Points redemption Awards, promotional Awards or any other fees or charges including, without limitation:  (A) charges for banquets, meetings or other functions, with the exception of Points earned in connection with a Qualifying Event Agreement; (B) other fees paid including, without limitation, parking, business center, retail stores, and other third-party services; and (C) taxes, service charges, gratuities, fees (e.g. late cancellation fee or no-show fees for not checking in for guaranteed reservations even if the reservations were paid in full) , mandatory or automatic charges (e.g., resort charges) and other applicable charges.

2.1.d. Qualifying Stay.  A “Stay" or “Qualifying Stay” means all consecutive nights a Member registers for, and personally pays and stays at any Participating Property, for which the room is billed to the Member.

i. A “Stay” is a stay of one or more consecutive nights at the same Participating Property by a Member who: (A) provides his/her Membership Number at the time of reservation or at check-in; (B) pays a Qualifying Rate or redeems a Points redemption Award or a promotional Award for the stay; and (C) stays in one of the reserved guest rooms.  If a Member checks out of a guest room and then checks back in to a guest room at the same Participating Property on the same day, it will count as a single stay for purposes of calculating Stays.  A Member may only earn Points for up to three (3) guest rooms during any Stay if he/she stays in one of the reserved guest rooms and pays a Qualifying Rate or redeems a Points redemption Award or a promotional Award for all of the guest rooms.

ii. A “Qualifying Stay” is a credit pursuant to these Program Rules that counts toward earning Elite Night Credit.  Members will only earn credit for each Qualifying Night which is part of a Qualifying Stay for the guest room the Member personally pays for and stays in, and not for any additional guest rooms.

iii. Members cannot earn or receive benefits at multiple Participating Properties for the same stay date(s).

iv. Only one Member per guest room can earn Points/Miles and receive benefits.  If there is more than one Member staying in the same guest room, the Members must decide upon check-in whose Membership Number will be applied to the guest room provided it is the same Member who will be paying the bill.

 

2.1.e. Qualifying Rates.  A “Qualifying Rate” is the rate a Member pays for a Stay in a guest room at a Participating Property which qualifies to earn Points or Miles unless the Member stays under a “Non-Qualifying Rate,” as defined in Section 2.1.f.  Unless otherwise specifically stated, Members will receive their membership tier benefits during stays on Qualifying Rates.

2.1.f Non-Qualifying Rates.  A “Non-Qualifying Rate” is a rate a Member pays for a Stay in a guest room at a Participating Property which does not qualify to earn Points or Miles.  Non-Qualifying Rates are those booked using the following methods:

i. The guest room was booked through a tour operator, online travel channel or other third-party channel including, without limitation, expedia.com, hotwire.com, priceline.com, orbitz.com, booking.com, travelocity.com; or

ii. The guest room was booked at a group rate as part of an event, meeting, conference or organized tour, and the Member does not directly pay the Participating Property for such room; or

iii. The guest room was booked at a tour operator, wholesaler, or crew room rate or package including, without limitation, Fam-Tastic® rates, Plan-Tastic® rates, travel industry rates and organized tours or package bookings; or

iv. The guest room was booked at the Company employee or friends and family rate or the Company business rate; or

v. The guest room was complimentary; or

vi. A voucher or third-party award was redeemed for the guest room.

2.1.g. Points will not be given, or Awards honored, at any subsidiary or affiliate of the Company other than at Participating Properties, unless otherwise advertised.  If a hotel or other property ceases to be a Participating Property, all stays subsequent to such date will not be eligible to earn Points regardless of when the reservation was made.  See Section 8.6 for additional terms.

Outcomes