Why bother with the points at all?
No, never had a problem like this before. Sorry it was so frustrating. Those are the types of things we like to share on Insiders so that other travelers don't experience the same problem or call Marriott beforehand to clear the way. Thank you for sharing. fixing problems solutions
I see that you just signed on today bluewingteal nice to have you along and welcome to insiders. What points are you talking about? if you are talking about MR points well they open up a lot of adventures, I have used them all over the world to stay at the most amazing places, if you are talking about community participation points, they do not mean anything. They only matter to a few. However I am expect that you are talking about MR points. You will find a lot of negative on here right now but all is not lost. allisnotlost pointsdonotmatter
I have never used Instant redemption awards because they are so expensive and I can't think of any moment in the last 20 years where it would have been advantagious to do so for my stays.
It sounds like a cool idea, "Walk up to the front desk and tell them you want things for free" and here is my MR account number just take what you need.
It's like paying for a six pack $30 at the hotel when I could have brought it from home at a cost of $9.
The convoluted nature of the T&C for Instant Redemption awards should keep us away regardless. Anyone else have experience using these?
Thanks for posting your experience.
Never used the Instant Rewards offer. Frankly, never heard about it. But using MR points saves me hundreds of dollars every year on personal hotel stays. I earn the points for business and get to have free hotel stays for my personal use. Works for me. I will agree that the MR rules can be difficult to use and follow. But frankly, it's the same with all the other hotel and airline frequent user programs. I've seen some plans that are even more complicated.
What were you "instantly redeeming? A night's stay?
So I found the Instant Rewards page. https://www.marriott.com/loyalty/redeem/hotels/instant-rewards.mi
So I did not know I could use my points to pay for food, beverages, golf, spa, etc. Apparently most anything that can be billed to your room. BUT it clearly says at "participating" hotels. So I do not understand the complaining because your hotel did not allow instant redemption. Why is it so hard for some of us to understand the concept of "participating"? We repeatedly get rewards members complaining that they could not get something at a certain hotel. Just because it is owned by Marriott, or is a franchise of Marriott, does not mean every hotel in the chain does things the same way. Yesterday, I came across a thread where some Platinum member was all pissed off because the Courtyard would not give him a free breakfast. Well, like it or not, Courtyard never adopted this policy. (I hear that will change this month; or at least be a $10 comp). The front desk person "reluctantly" agreed to give him his free breakfast after he bullied the person (at least that's how it sounded) into it.
People, Marriott and its hotels give us certain privileges (not rights) for staying at their hotels often. Not every privilege is available at every hotel. If you are not sure, or do not want to be surprised, ask.
Yes, I agree, it would be nice to have more consistency. But there are exceptions to almost everything we do in life. Right? Sorry...I'll get off my soapbox now.
Back to the Instant Rewards issue....Not sure, based on the redemption chart, it is worthwhile to use my points for instant redemptions. I suppose if I had millions of points like some of you, what the hay? Right? I prefer to save my points for free nights or upgrades for my wife and I. Maybe if I accumulate a lot more points, I'll take advantage of the instant rewards in the future.
We used to use Instant Redemption all the time, although we often had to educate the front desk employees about the program! It used to be worth it. We usually used it when a hotel wasn't offering free night stays because it was a busy week or holiday or something, or to get a free all-inclusive stay which you can't otherwise get with points. Pre-merger 190,000 points = $1000 was better than the value of most free night stays AND also fewer points than buying a $1000 gift card. Points price went up post-merger though so not sure if it is worth it any longer. Now it costs 250,000 points to get $1000 redemption so quite a bit of point devaluation. It also seems like there is no longer an advantage either way because gift card prices (in points) are in synch with the instant redemption point values. So finally they are consistent which I guess is good. But it does take the joy out of feeling like I spent my points optimally. It no longer really matters.
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