Another 25 day wait for a dumb Marriott response

Discussion created by toddm1 on Aug 7, 2018
Latest reply on Aug 11, 2018 by b31

So in 10 days you're merging programs but can't tell me basic facts?




Thank you for contacting Marriott Rewards regarding your Elite status.


On behalf of Marriott, I apologize about any inconvenience or confusion regarding the new program merger.


Beginning August 18, of this year, Marriott and SPG programs will become one program. When this happens your account will have a chance of becoming a Lifetime status of either Silver, Gold or Platinum Elite.


We are still working on full details of how exactly this will be implemented, what I can tell you is any years that you have achieved 50 or more nights, will count toward Platinum Lifetime status under the new program. If you want to reach out to us at that time, we will provide you with exact details and breakdown of the new status.
I look forward to hearing from you soon. 




Tomis M.
Internet Correspondence Specialist
Marriott Rewards Guest Services