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Can anyone tell me what's going on with the air redemption website?

Question asked by moe_w on Aug 3, 2018

It has been down all week and the agents answering the phone are being horrible with very rude responses and no ETA for the fix. We are trying to book air travel using points and the airfare is going higher and higher each day. I'm going to not have enough points to book by the time this actually gets fixed.