AnsweredAssumed Answered

What the $@:# is going on. Is anybody home???

Question asked by traveldr on Aug 1, 2018
Latest reply on Aug 2, 2018 by arizonatag

Does anybody know the emails, office addresses, and/or phone numbers of the people I need to talk to regarding the disappearance of almost 500,000 honor points without warning.  I have tried in multiple ways on multiple occasions calling and emailing the honor’s reward’s guest support only to have nobody pick up. This has been going on for weeks. I am so angry- I have been a platinum elite member for several years. I at times have extended stays in their brand for several stays per year.  After 27 years of loyalty and saving points AND having recent activity there is no reason for this and there is nobody to talk too. Any guidance would be helpful.  For now, until I can reach someone or someone there contacts me, I will be focusing on my Hilton Diamond Rewards and have instructed my agency and my company to do the same.