Upgrade Request Denied everytime

Discussion created by vivek.doraswamy on Jul 9, 2018
Latest reply on Jul 9, 2018 by cmeyer

As a platinum member (don't have 50 nights yet for the year, but almost there) I have requested for an upgrade in 5 different hotels as part of my vacation travel and wasn't honored even once. The standard answer is, sorry, we are sold out. This includes the dullest week (July 4rth week) where the prices are 1/3 of the regular price that I pay. I guess, there is no value for the Platinum membership other than early check out