Discussion created by razorbackfan on Jul 2, 2018
Latest reply on Jul 15, 2018 by razorbackfan

I would like to nominate Rita, the evening hostess in the concierge lounge at the Omaha Marriott Downtown at the Capitol District, for the Spirit to Serve Award. The hotel had decided to keep the lounge open throughout both week-ends of the College World Series so we were able to experience Rita's hospitality for 10 of the 11 nights we stayed at the hotel. She provided outstanding guest services during a very busy time for this new hotel (open less than a year) during the College World Series.  Rita welcomed all guests enthusiastically and professionally which made it easy for her to enforce lounge policies.  She made sure all guest requests were handled in a courteous manner and never appeared overwhelmed when the lounge became very busy.  Rita is an asset to this hotel and deserves to be honored with the Spirit to Serve Award.