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Marriott/SPG bigbang nervosity or too busy ?

Question asked by deejeedave on Jun 22, 2018
Latest reply on Jun 22, 2018 by communitymanagers


so far no real complaints about MR and hotel inquiries as Platinum member (and frequent traveller), but recently , i have missing stay and wrong calculated nights on my last months trips (Belgium) and 

-message to marriott online account: no feedback

-hotel email: no feedback

-missing stay (after 10days): no feedback


So, too busy everywhere (holiday is nearby but still...) or is the big merge the blocking thing ?

Appreciate some feedback, now silence is bad