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What is the value of Platinum Elite status?

Question asked by spaulmed on Jun 20, 2018
Latest reply on Jun 21, 2018 by verysuiteboy

I recently stayed at The Courtyard in Lenox, MA.  Several problems with the hotel, but one was their refusal to recognize platinum elite status.  In understood that we were entitled to breakfast with that status.  when I asked, I was told 'we don't do that'.  

 

Have others run into that issue at Marriott Hotels?

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