AnsweredAssumed Answered

Reservation cancellation due to hotel not being ready

Question asked by ruskiys on Jun 13, 2018
Latest reply on Aug 13, 2018 by siliconvalleyplat

Can a hotel cancel your reservation 2 weeks prior to your stay due to the hotel not being ready? and not offering any compensation? And during a peak time? And this AFTER you call to confirm the reservation? I believe this is unacceptable as the alternatives provided are inferior, and prices at different hotels have increased. This seems to be a failure in process.