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Plugs not working hotel won’t help

Question asked by mlillich on May 23, 2018

I’m currently staying at the Courtyard by Marriott and having a lot of problems and the manager is not being helpful at all and I am at my wits end.

I can’t charge My mobility scooter or my iPads or iPhones or laptops because the plugs in the room do not produce enough electricity the maintenance came in and gave me some power strips they did not help. The front desk attempted to call the manager and she never returned our calls I need my scooter to get around the hospital tomorrow and I don’t know what to do.


On top of this the room also had cockroaches the shower was covered in red and black mold and had a bar of soap left over from the previous guest that had hair on it it’s just been a horrible stay and they don’t seem to want to even interact with me. The event specialist was the only one who helped me and she was wonderful I have not had a single manager speak to me.


I don’t know what to do my scooter is down to half charge and is not gonna be enough to get me around the mayo clinic I can’t walk I have a fractured femur and any attempt to walk causes me horrible pain.