What have people found to be the best way to report rewards points errors for stays to Marriott?
Over a 2 week period, I had rewards points errors with 3 of my 4 stays. They ranged from not getting any points for my stay to not getting points for declining house keeping (ever point counts!). I tried the "contact Marriott" submission, but after 2 weeks, I didn't hear back from any of my 3 submissions. I resubmitted the first one, and I finally got someone to respond and give me the points credit. Since you don't get a copy of your submission, resubmitting the request is time intensive as I have to look up the reservation number in my email and other facts about the stay again. Thanks for any advice you can give!