It occurred to me that in all the announcements and discussions about "August" that I've seen there hasn't actually been anything specific from Marriott about when in August the program changes and Elite statuses are mapped to the new levels. Most people seem to assume it will be August 1st.
So I called Marriott and asked "When, exactly does the changeover occur?" And this is what the CSR told me ...
They haven't been told the exact date. There's been lots of training going on but no specific date has been mentioned. Just "in August."
Can the community managers clarify this?