Rewards Program Woes

Discussion created by jeffrey.bryant on May 16, 2018
Latest reply on May 17, 2018 by nipper

So...I was trying to package a quick trip for my son and I to Arizona in a few weeks and packaged the trip through a 3rd party and because I have always had a Marriott first mentality when booking for work and personal travel I paid extra to stay at a Marriott mainly because of the new promotion only to find out that you cannot utilize you rewards unless you book through the website.  In addition I could have used my points for this stay as well, but decided to pay mainly for the points bonus.  Maybe this is common knowledge, but for someone that utilizes the rewards for both work and personal I was a bit disappointed that I could not utilize my rewards for my stay.