AnsweredAssumed Answered

Arrival bonus points not being added

Question asked by elliot8814 on May 12, 2018
Latest reply on May 13, 2018 by crashrit

On my last three stays -  a Ritz Carlton, a JW, and a regular ole' Marriott - my welcome arrival points have not been added to my account.  The points option is set as my default in my profile, I confirm that option when asked by the front desk, but suddenly, they're not being added.  Is anyone else having this issue?