Sorry to bother everyone, but Marriott, does not seem to be answering the phone or providing clear enough account information on how I will be affected by the program is change.
I have 742 Life time nights, 1.2M Unused points
I just lost all of my lifetime points. (You would have thought that my lifetime points >= my unused points.)
I tried calling Marriott to understand the new program as I am a bit confused. (I was on hold for 18 minutes on the platinum benefits line) But I gave up.
The blurb I read online says I need 750 Life Time Nights and 10 years of platinum. But, the number of years at platinum is not provided by Marriott anywhere that I can find.
The old program used to be 750 + 2 million (i'm not sure when that changed)...but now I have 0 lifetime points.
Does anyone know if/how to get lifetime platinum before the program changes?
Thank you in advance for the information.