Marriott Rewards is refusing to let us use our points for a reservation

Discussion created by tmbecker1 on May 10, 2018
Latest reply on May 11, 2018 by theskyking

The hotel is available...the points are there...but everyone we talk to is rude and condescending. They put us on hold for over a half hour to "check availability" or transfer us to a voicemail that just hangs up on us.