AnsweredAssumed Answered

Birthday elite night credit - discontinued?

Question asked by konradsz on May 9, 2018
Latest reply on Dec 19, 2018 by bosyh

My birthday rolled around again (Apr 26), and even though my birthday was listed on my account, and I was signed in for all communications, I haven't received the elite night credit email (or the credit itself).  I submitted an online ticket, and after not getting an answer for a week and a half, I called the Marriott Rewards help desk.  There I was informed by the supervisor that this promotion has been discontinued, and Marriott is no longer providing an elite night bonus for member's birthdays.  Is that correct?  I haven't received any emails to that effect, but maybe it was footnoted somewhere in the recent changes that were made to the program.