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Unable to create/modify any award reservations

Question asked by thecentury303 on May 6, 2018
Latest reply on May 7, 2018 by thecentury303


For some reasons, I cannot create or modify any award reservations from my Marriott account. Any attempts always end up with the error message "Please try again. If the problem persists, you may call 1-888-236-2427 from within the USA or Canada. If you are calling from a location outside of this area, please consult our worldwide reservation directory for the appropriate number."

 

When I called, the agent was also clueless. Any ideas what happen and how to fix it?

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