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What is going on with Customer Service? Very disappointed..

Question asked by cdillinger on Apr 24, 2018
Latest reply on Apr 26, 2018 by alcplatiumpremier


I have been trying to get a hold of someone from Customer Service for the last 3 days. I have sent in 3 help tickets, sent a DM via twitter, and called 4 times and been placed on hold each time with wait times exceeding 45 minutes with no person picking up. Is anyone else struggling to get a hold of CS? Thanks in advance. communitymanagers

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