AnsweredAssumed Answered

Points not getting credited automatically

Question asked by desisamboy on Apr 12, 2018
Latest reply on Apr 12, 2018 by desisamboy

Hi communitymanagers,


I have been staying at a Residence Inn for more than a month now. Payments are made weekly. However, points do not get credited automatically. Every time, I end up having to call the call centre with a minimum time of 45 mins to resolve the issue. And i have to repeat the cycle every time. Is this is actually a glitch with the systems or is there something that I am missing.


Appreciate your help.