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Why is the Community Managers team ignoring my request for my free night voucher?

Question asked by jc.chip on Apr 10, 2018
Latest reply on May 18, 2018 by jc.chip

Hello all,

If anyone could please enlighten me as to why not one member of the community managers team has replied to my messages please let me know.  A month ago they informed me they would honor the 2 stay, one free night voucher for new members.  I quickly met the prerequisite and on Sunday, inquired about the status.  Then again this morning.  They typicall respond immediately and now, nothing. 

I thank you all in advance.

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