Dedicated Platinum & Platinum Premiere Lines

Discussion created by qwerty on Apr 7, 2018
Latest reply on Apr 25, 2018 by phltoworld

Is it correct that Marriott has blind-sided its best customers by discontinuing the dedicated phone lines for Platinum and Platinum Premiere elite members? If so, I never received written or email information that this was going to take place. In the event this is true, then I for one will be canceling my existing reservations with Marriott and booking with Hyatt whenever possible.