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Trouble reaching customer service by phone.

Question asked by kdrolfe on Apr 6, 2018
Latest reply on Sep 24, 2018 by hblake1221

Has anyone else been having issues with contacting a customer service representative?

I’ve tried calling both the 801-486-4000 and the 800-321-7396 Platinum Elite number.

I initially wanted to discuss some issues I was having at a recent stay but spent over half an hour on hold, and never got an answer. I’ve been trying again today but have been on hold now a total of well over 40 minutes.

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