unable to register for MegaBonus

Discussion created by josonliu on Apr 6, 2018
Latest reply on May 13, 2018 by needleworker

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The Mega Bonus has been showing up on the home page for awhile now. Every time I've tried to sign up this is the message that appears:

A Note About This Promotion

We’re sorry, but there was an error in directing you to this promotion.

The reason for this error could be:

You’re trying to access a miles promotion and are a points-earner, or vice versa
You are not eligible for this promotion
This promotion has expired

Updating your earning preference is fast and easy; simply sign into your account. For all other issues, please contact Marriott Rewards Customer Support.

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6 Replies

emry88 Apr 8, 2018 10:15 AM
I tried to click and received the same error message. This happened to me last year as well and the person who monitors this board was able to register me for the Mega Bonus.
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ryan.w.scheller Apr 8, 2018 10:15 AM
Same here... am gold member...
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- communitymanagers @ ryan.w.scheller on Apr 8, 2018 10:18 AM
  Hi ryan.w.scheller@lmco.com,
  
  Have you tried the 801-468-4000 number as well? If you are still having trouble we are happy to look into this for you. Please send us a Customer Support request.
  
  Best,
  
  Julia
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verysuiteboy Apr 8, 2018 10:20 AM
I get the same error even though LTP

I‘ll make a phone call this week!
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hinno May 13, 2018 10:03 AM
I have been getting the same exact error message since the promo opened on April 16th. I'm platinum elite- Even tried frustratingly to call three different marriott customer service numbers but the wait times are unacceptable.

Was transferred to an agent today (finally!) who said he would manually enroll me in the current megabonus 750 points... and of course, hours later it is not showing up that i'm enrolled. According to him, he is unaware there is a problem with members enrolling in the promotion (i call BS). At this point have spent hours on hold and wasting my time. I am NOT happy with Marriott.

This is unacceptable.
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needleworker May 14, 2018 9:55 AM
I'm getting the same error message. What's going on? Why show me the banner if I'm not eligible?
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unable to register for MegaBonus

The Mega Bonus has been showing up on the home page for awhile now. Every time I've tried to sign up this is the message that appears:

A Note About This Promotion

Outcomes

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