AnsweredAssumed Answered

Is it possible to have my Marriott rewards reinstated?

Question asked by pablo1 on Mar 31, 2018
Latest reply on Apr 2, 2018 by profbes

About four years ago I asked a Marriott desk attendant if my rewards would expire, and she told me "no". Now I want to plan a trip to Peru and stay at a Starwood hotel. After linking my SPG account with my Marriott rewards account, I see that my rewards expired last December. I reviewed my many many emails from Marriott, all but one were promotional emails. Only in one of those emails I received a message that the rewards policy had changed. I did not go to the depth of the content to understand that my rewards would expire. Can you help me? I was planning for an anniversary honeymoon with my wife in the Sacred Valley in Cuzco, Peru.