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Is it possible to have my Marriott rewards reinstated?

Question asked by pablo1 on Mar 31, 2018
Latest reply on Apr 2, 2018 by profbes

About four years ago I asked a Marriott desk attendant if my rewards would expire, and she told me "no". Now I want to plan a trip to Peru and stay at a Starwood hotel. After linking my SPG account with my Marriott rewards account, I see that my rewards expired last December. I reviewed my many many emails from Marriott, all but one were promotional emails. Only in one of those emails I received a message that the rewards policy had changed. I did not go to the depth of the content to understand that my rewards would expire. Can you help me? I was planning for an anniversary honeymoon with my wife in the Sacred Valley in Cuzco, Peru.

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