Concierge Lounge in London County Hall

Discussion created by anjrober on Mar 29, 2018
Latest reply on Dec 12, 2018 by jerryl

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hi there

i have a trip upcoming soon to the london county hall. i received a nice welcome note from them, but it also mentioned that the CL access was member+1 and an extra $40 for a child. Frankly i find the member+1 rule problematic. I find the general rule BS. Further, it is so poorly enforced its problematic. Twice recently i have been in CL's where a sign says member+1 and its has a tables full of little kids. not making noise, being well behaved, but i'm sure dad didn't just pay $40 for each of those three kids. (i asked so i know he didn't). We stayed in the CL in paris, vienna and austria and none of them had this add on cost.

so my long-winded (sorry) ? on county hall is, is this enforced? i'd hate to waste the $40 per day only to find it not enforced.

finally. my son is 12. quiet. well behaved and a light eater so he isn't a kid you would ever have a problem in a CL with.

thx all.....

have a great day.

Outcomes

60 Replies

pey Mar 29, 2018 1:50 PM
I don't know about county hall, some of the places in London seem to be a little more strict than in other cities. Like you, i have well behaved grand kids that come along and i have a good success getting them into the lounge, but the rule is 1 plus and if they want to enforce it then they can.
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seatexan Mar 29, 2018 3:31 PM
$40 for a child is insane! At the JW in London, they didn't seem to enforce the rules when it came to children and there were a few in there, well behaved. I want to say it was no unsupervised children. But they got in free.

It isn't as if your child will be drinking all the adult beverages... at least I would not think so!

Most of the time children 12 and under don't cost. I'd roll the dice and just go.
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- anjrober @ seatexan on Mar 29, 2018 4:03 PM
  actually i couldn't find the pound sign, so its 40 pounds which is like $56 dollars. which is offensive. there is no way he is eating $56 in food. the way we looked at it though, its not him eating $56 in breakfast but rather, if we all three are forced to go out, will we all three spend that much.
  
  I agree though, Marriott is basically screwing me if i have to pay $56 a day for breakfast and some nuts and such at night.
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seatexan Mar 29, 2018 3:32 PM
I found this!!!
M-Club Lounge
Guests staying in our Executive Big Ben Rooms or Suites are able to enjoy our newly renovated M-Club Lounge, offering complimentary continental breakfast, snacks and soft drinks throughout the day, and canapés in the evening.
- Continental breakfast served between 6:30 and 10:30 a.m.
- Snacks and soft drinks are available all day.
- Evening drinks and canapés are served between 5:30 and 7:30 p.m.
- Free use of computer with high-speed Internet access
- Access for 2 guests per room
- Children under 15 years should be accompanied by an Adult
Open daily from 6 a.m. to midnight.

https://www.marriott.com/hotel-info/lonch-london-marriott-hotel-county-hall/bedrooms-and-suites/mvdp8lr/executive-lounge.mi
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brightlybob Mar 29, 2018 3:54 PM
I stayed there last year and reviewed this lounge here Lounge Review: County Hall Marriott London

The policy is a member and guest and there is a Dias outside the lounge. It wasn’t manned at all during the day nor the evening but it was manned for breakfast where they were enforcing the Policy. Certainly there wasnt much space at breakfast so it needed enforcing...
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- anjrober @ brightlybob on Mar 29, 2018 4:05 PM
  thanks for the info. i guess we now have to decide if a kids breakfast is worth $56. i'm already unhappy with this property that we have to pay $168 a night on top of using points to stay. not really helping out a platinum member here marriott....but i'm trying to remain positive and am sure it will be a lovely property in a great location...
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  - seatexan @ anjrober on Mar 29, 2018 5:30 PM
    The M-Club info I sent you is for County Hall. It doesn't say there is a fee for 15 and under.
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    - anjrober @ seatexan on Mar 30, 2018 10:53 AM
      hey seatexan
      Thanks for the info. I appreciate it. agreed, it doesn't say fee for under 15 however i believe the key is the line "Access for 2 guests per room". i probably wasn't clear in my OP, that it is me, wife and son. My understanding is that their is a fee for anyone after the 2 guest max. A discounted 40 pound for kid vs. 80 (i think that was it) for an adult.
      thanks again....:-)
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  - techie @ anjrober on Mar 29, 2018 9:21 PM
    It is a toughie.
    The first time I stayed at that hotel, I didn't have any status. My wife and I took a walk and ate breakfast across the river somewhere.
    There isn't an ideal solution to your problem. It may well have been created by what we have all seen as too many guests being brought into the lounge by people previously. However, the best advice I can give is to have a plan "B". If you are unable to get into the lounge without paying and you don't want to pay, then that's an opportunity for a morning walk to get breakfast.
    
    Or you can look at that £40 charge as paying £13.33 each a day for breakfast and snacks. I remember flying out of Heathrow and Lufthansa would only allow one guest free, extra guest was £80 - my wife and mother were along. So I understand. I had my wife take my mother into the "private" non-airline lounge with her card and I went into the LH one alone. Returning from Munich, I paid the €40 fee for my mother and the three of us went in that one. Side note: I told the Lufthansa woman that I couldn't come in with my wife and leave my other outside. She said "you'd be surprised how many do (not sure if that was in reference to a mother specifically or just leaving the other person outside.) The Air Canada lounges allowed me to bring them both in.
    
    My point is, we can't fix or get exceptions, to the rules in general, so we have to play ball. If you are staying five days, an extra £200 is not chump change, but it isn't worth ruining your trip over either. They obviously sent you that information so you would know in advance, so it was a nice courtesy even if it wasn't the news you wanted to hear.
    
    Have a good trip.
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    - anjrober @ techie on Mar 30, 2018 10:56 AM
      Hi techie
      thanks for the note. in the end, i agree with you. get over it and pay the £40. this post was my shot at avoiding it if necessary. Based on the reply above from brightlybob, it sounds like they have someone manning the station at breakfast and confirming number of guests per room. thanks :-)
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      - techie @ anjrober on Mar 30, 2018 11:41 AM
        Yeah, some things you can change and some things you cannot.
        
        As you can probably expect, the reference to people under 15 needing to be accompanied by an adult means just that. If the 15 and under is the second person, no charge, if it is the third person...there's a charge.
        
        It is a lovely hotel in a lovely location. I like going on walks.....granted, it is better to have breakfast in the hotel and walk later.......
        
        Have a great trip.
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pey Mar 30, 2018 9:15 AM
anjrober, I have stayed at 5 Marriotts in London, but not the County Hall. Each of those gave me a choice for breakfast for 2 in the lounge or in the dining room. If that is the case, at County Hall, you are not looking at 40 quid for breakfast you are looking at about 20 for a very lavish spread for three.

By the way in London, there is no point in considering dollar to pound conversions, each thing that you find on a menu in the USA will be exactly the same amount in London, or a bit more. Only you are paying in Pounds and not Dollars.
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- pey @ pey on Mar 30, 2018 9:26 AM
  On further review of Bbobs write up, there is a 10 pound up charge for the full breakfast. However, 40 ish pounds for the full breakfast in the dining room to me is much better than crossing Westminster bridge searching for something cheaper.
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brightlybob Mar 30, 2018 2:58 PM
No need to cross Westminster bridge for breakfast, there are cafes behind the hotel...
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- techie @ brightlybob on Mar 30, 2018 5:28 PM
  Yes, there are - behind the hotel. My wife's favourite is across from Waterloo Station - The Wellington, she likes to have lunch or dinner there, although it can be crowded.
  I just mentioned "across the bridge" that's where we went..
  
  London is one of our favourite places, and I think that my wife, although she likes the Marriott London County Hall...also likes the Autograph Collection - St. Ermin's. There's no CL or "club M" at the St. Ermin's, but it is a nice place too.
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  - pey @ techie on Apr 13, 2018 10:30 PM
    We have not heard from the original poster, however my point is when you go all the way over the pond which we in North America do so infrequently, the Marriott places In London are different than in US. I understand slipping behind to the café and pubs by Waterloo or crossing the Westminster bridge is a nice slightly cheaper choice, However, breakfast in the dining room of the five star Marriott s in London England is without exception a totally different experience to going to Denny's in the USA. After a couple of days eating in a USA/Canada breakfast at a Marriott, I am ready for Denny's. Not so much in a five star in central London England. Slow, relaxed, enjoy your tea, they never clear your plates and make you feel like it is time to leave. It is just different. That is my advice to anyone who goes to London, or for that matter Zurich, or Munich or Vienna, or Denmark or Budapest. Just enjoy your Marriott experience if you go all that way, if someone wants a few extra quid for a kid or another adult to be able to go into the lounge, pay it, it is worth it. Unless you are a non drinker, the fee is made up with two glasses of wine and a fabulous desert.
    
    Just saying.......
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    - brightlybob @ pey on Apr 14, 2018 5:59 AM
      Yes, that is certainly true. From a British perspective visiting London regularly id just nip to a local pub or cafe for breakfast, but there is something special sat down for breakfast overlooking a world class site when you’re not a local that makes the cost charged by hotels something that really is worth paying for. In London County Hall overlooking the Thames and Big Ben, Niagara at the Fallsview overlooking Niagara, NYC Ren overlooking Times Sq, Beijing Ren overlooking the Forbidden Palace. If you’ve paid a lot of money to get somewhere the penny pinching can greatly detract from the experience that you’ve already effectively paid 99% of the cost in your flight and Hotel.
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    - techie @ pey on Apr 14, 2018 10:10 AM
      I think that was basically my advice, pay the £40 - but I did say there are other places. We have done both...go to a pub for the breakfast and also eat the breakfast in the Marriott - both when we've had to pay for it and when we have not.
      
      The breakfast and the atmosphere at the Marriott is quite astounding, as is the price!
      I agree with you that for the most part, the breakfasts in Canada and USA are unremarkable.
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flaav8r Apr 13, 2018 8:10 PM
I'll be checking into County Hall in a few weeks. I reserved two rooms. Can I assume that I will receive access for my wife and myself from one room, and access for my kids for their room. Or am I being naive?
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- pey @ flaav8r on Apr 13, 2018 10:04 PM
  Probably not.
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- brightlybob @ flaav8r on Apr 15, 2018 9:24 AM
  Last year I stayed at the Shanghai Marriott which has a maximum of 2 persons and policy of charging ¥250pp ($40) after that. There is a desk at the door and every time we entered we were asked our room number. I had 2 rooms, one for me and the wife and the other for our 2 teenage kids. Every time we entered as a family we gave both room numbers and when the kids went in themselves they gave their room number. No charges were made. Of course that doesn’t mean you’ll get so lucky...
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- flaav8r @ flaav8r on Apr 16, 2018 4:04 PM
  Just as seatexan posted, the official policy on the Marriott website does state the following, emphasis on "Access for 2 guests per room", the operative being "per room".
  
  M-Club Lounge
  Guests staying in our Executive Big Ben Rooms or Suites are able to enjoy our newly renovated M-Club Lounge, offering complimentary continental breakfast, snacks and soft drinks throughout the day, and canapés in the evening.
  Continental breakfast served between 6:30 and 10:30 a.m.
  Snacks and soft drinks are available all day.
  Evening drinks and canapés are served between 5:30 and 7:30 p.m.
  Free use of computer with high-speed Internet access
  Access for 2 guests per room
  Children under 15 years should be accompanied by an Adult
  Open daily from 6 a.m. to midnight.
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  - flaav8r @ flaav8r on Apr 17, 2018 12:32 PM
    I contacted the GM directly and was told that M Club admittance is restricted to the card holder and one guest only, regardless of the number of rooms.
    
    I did find a way to get all four of us into the Club however, my wife is a Gold member. While it will work this time, starting next year when the new program is introduced, Gold members will no longer gain access to lounges or be eligible for breakfast.
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    - techie @ flaav8r on Apr 17, 2018 1:05 PM
      But what we call "gold" members now is being changed to platinum, and there is a new "gold" level which is between silver and what is now gold. So there are two silver levels and gold has been renamed. So when the new program is introduced, someone who has 50 nights, who is now called a "gold" member will be platinum with lounge access. It is not really a fair statement to say that "gold members lose lounge access" because it is all renamed. Phonetically correct but not realistically correct...
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    - wilf @ flaav8r on Jul 28, 2018 9:03 AM
      Hi flaav8r, could you tell me the email adress of Marriott Hotel County Hall?
      I will stay at this hotel for 7 days in Aug, with my wife and eleven-year-old daughter.
      I'd like to contact the hotel to ask something about free room upgrade.
      Thanks.
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      - pluto77 @ wilf on Jul 30, 2018 8:16 PM
        mhrs.lonch.concierge@marriotthotels.com
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        wilf @ pluto77 on Aug 2, 2018 2:54 AM
        Thank you.
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      - flaav8r @ wilf on Aug 10, 2018 11:20 AM
        They won't make any commitments, only to say that an upgrade will depend upon how busy they are.
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rlswider Apr 14, 2018 9:16 AM
When we stayed at County Hall with one of our daughters in 2014 we had 2 rooms and we paid the 40 per night for the daughters access to the lounge. That fee included a breakfast buffet in the library in the morning and use of the club in the evenings also soda's etc during the day so we thought it was worth the extra fee. I had arranged to pay the fee at check in and it appeared on my bill as expected.
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yogib Apr 17, 2018 1:47 PM
I could understand a 40 GBP surcharge for each extra person, but not for kids.

I give it to the County Hall that they have an amazing lounge, at night you can have your dinner with what they serve and alcohol is pretty much unlimited. So it's great value.

However, for a child that isn't allowed to drink alcohol and doesn't eat adult portions (and probably doesn't feel like using the espresso machine), this is pretty outrageous.

They have a strict access control, as someone guards the door and verifies your name and room number and they note down how many people of your room have come in. So, assume that the policy is enforced.

Please also not forget: lounge access is a privilege, not a basic right. Try to work out a solution with the hotel in an amiable way would be my recommendation.
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- flaav8r @ yogib on Jun 21, 2018 3:20 PM
  Sure you are talking about the lounge at County Hall? I just returned from there and the new M-Club doesn't offer much in terms of nightly offerings. Perhaps before the club was rebranded they may have had the typical CL buffet, but now all they offer is a small tray of "little bite", which are served by staff. And to tell you the truth, the "bites" weren't great, and if you don't like fish then you are SOL.
  
  Back to the Park Lane Marriott for me.
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  - yogib @ flaav8r on Jun 22, 2018 12:41 AM
    Yes, at first it looks very light. But considering that we were allowed as many second servings as we wished, plus we asked for cheese platters for dessert and were never given a bill for anything.... We did our dinner with it. It's not a huge dinner, but it was satisfying enough (I believe the bottle of prosecco we had each also helped. )
    
    Oh, and I'm not a big fan on sea food either. Menu changed every night (well, we were there for two nights) and I was able to arrange for more non-sea food option.
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- wmrobins @ yogib on Jun 21, 2018 8:28 PM
  yogib the fee isn't for what the kids consume, it's a penalty fee to deter folks from bringing kids into the CL
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brightlybob Jun 21, 2018 6:44 PM
Yes, yogib, County Hall has moved onto a light bite plate. I found each evening delicious but not enough to count as a meal, not that I’d want to with the wonderful dining options in London. I found the food dealt with the hunger pangs for a couple of hours enjoying us to have a few drinks before moving on to each evenings meal. I really like the County Hall lounge and prefer it to the Park Lane Marriott, though overall I prefer the Park Lane property which is one of Marriotts best value redemption options!
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- pluto77 @ brightlybob on Jun 21, 2018 11:00 PM
  I stayed at CH on points for 7 nights in 2015. I negotiated really hard for a Thames Big Ben room. In the end, I got it for a 50£/night upcharge and felt pretty good about it, since I really had my heart set on that view, and especially so now, as it seems you can no longer get a room there on points without paying a hefty upcharge. Also, while there were only two of us, the full hot breakfast in the Library Room every morning was excellent and while the evening offerings were robust, the lounge was overly crowded with standing room only. It appears that the place has gone down hill in terms of platinum elite offerings from what I am reading here, and they are becoming a bit stingy. Such a shame. At least the staff is very nice. It’s so important to arrive with the appropriate expectations about these things. Good for the OP for checking on this in advance.
  
  When I stayed there, the lounge was small, hot and had no windows. I can’t recall if it was on the second or the fourth floor. Has that changed? No more full breakfast in the beautiful Library Room?
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- pluto77 @ brightlybob on Jun 21, 2018 11:07 PM
  Sorry. I just read your lounge review. Thanks. I wonder what they’re doing with the Library Room now? It’s so pretty, with all of that dark wood, and those tall windows overlooking the river and the iconic buildings beyond.
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  - yogib @ pluto77 on Jun 22, 2018 12:44 AM
    M-Lounge is on the top floor (5th?), which is a corner room overlooking the Thames and Westminster Palace.
    
    Library is still in use, mainly for high tea (amazing experience!)
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    - pluto77 @ yogib on Jun 22, 2018 2:30 PM
      Oh, I can't think of a better use for it (Library Room), yogib. Might have to do that next trip. Thanks! (Don't know if you've ever been, but the afternoon tea in the Lord Mayor's Lounge at the Shelbourne in Dublin is pretty amazing too.)
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      - techie @ pluto77 on Jun 25, 2018 9:47 PM
        It was nice when breakfast was in the Library room.I believe that was when they had the "old" Executive lounge. Now that a new Club M was opened, I am unsure if the breakfast is still in the Library - I really doubt it though. But they did have a really nice spread and a lovely view in that library....
        
        I still think County Hall is one of "the" places to stay though...
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brightlybob Jun 22, 2018 6:20 AM
Yep, library is still there and used for Afternoon tea. The lounge is very nice and and a good size with Big Ben views from the half moon windows,
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nipper Jun 22, 2018 8:21 AM
I have never had to pay for access when I have the family. Sometimes 4 of us would squeeze into 1 room (kids are too old for that now) but we get two rooms and the 4 of us get access for free. Most recently that was the Beijing JW but also some years ago at the County Hall.
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thriftyscrooge Jun 22, 2018 11:27 AM
I'll chime in as well. I stayed at the LMCH 2 summers ago with wife and toddler; never had to pay extra for anything. The breakfast experience in the Library Room used to be amazing (Rhubarb jelly rocks!), and the staff were all awesome.

Based on some newer updates though, my experience may be out of date. there was no M lounge back then, and my family was upgraded to a MASSIVE room with a balcony on the top floor overlookgin the Thames, next to the Eye. If it seems all too good to be true now....it's because it likely is.
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fuzzybass Oct 25, 2018 3:09 PM
My family of 4 (2 adult college aged kids) my wife and I are traveling to England for the first time in May. I am being rather cheap and we are all staying in one room (two double beds). I'll just sleep with my son and my wife with my daughter. I booked pre-August change over so got the 5 nights for 45,000 points/night with a night free . A room for 4 was an extra 120 pounds per night - Still a lot cheaper than getting two rooms. I am a Platinum Elite (possibly a Platinum Premier Elite before end of year but don't think that changes anything). I understand that I will only be able to get the benefit of lounge access for two of us.
Questions:
Any idea how much extra per adult it would be?
Any option to pay the extra using points? if yes, any idea how many points?
What type of breakfast is it there?
How easy/hard would it be to grab stuff out of the lounge?
Can I decide each day if I want to add additional people and thus pay or do I need to pay for the entire stay?
How possible would it be to have two of us go in for breakfast, leave and have the other two go in? - we need to take showers at different times anyway

Also not related to above but, we are planning on checking out after night 5, taking train to Salisbury to catch Stonehenge bus and take train from Salisbury to Bath for one night and than back to London, staying at Marble Arch Marriott for a couple of nights upon return. Why no Marriott product near Bath? Fortunately I have Hilton Gold status and they have a hotel there. Any insight to Marble Arch Marriott (they only charged 20 pounds on top of regular points per night for room for 4) - I picked this one as my train in coming into Padington from Bath.
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- pluto77 @ fuzzybass on Oct 25, 2018 3:34 PM
  fuzzybass,
  The only thing I know for certain is that you can't go eat in the lounge and then send your kids in after you and not be detected as being a group of four, because when you enter the lounge for breakfast, there will likely be an attendant there asking for your room number, and then will mark it off.
  Best advice is to write and ask them about all of this. They are good about responding.
  mhrs.lonch.concierge@marriotthotels.com
  
  There are a couple of Marriott's in Bristol, just an 11 minute train ride from Bath. Bristol is a nice city.
  Buy Cheap Train Tickets | Great Western Railway | First Great Western
  https://www.marriott.com/hotels/travel/brsdt-bristol-marriott-hotel-city-centre/
  Luxury 4-Star Hotel in Bristol, England - UK| Bristol Marriott Royal Hotel
  
  Once, I did a day trip (bus) from London to Stonehenge, Salisbury Cathedral and Bath. It was way too much to fit into one day. Barely scratched the surface. So probably good that you're staying in Bath then. Still, if there's any way you can squeeze it in (since you'll be taking the train to Salisbury anyway...), Salisbury Cathedral is worth a visit, beautiful, lots of history, Magna Carta and all that...
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  - fuzzybass @ pluto77 on Oct 25, 2018 3:50 PM
    Thank you! I thought about staying in Bristol but we are only in Bath for one night so want to be central and be able to leave my stuff at hotel and pick it back up again before heading back to London.
    Thought about Salisbury Cathedral but we have traveled around Italy and will be visiting Westminster and St. Paul's in London and Bath Abbey in Bath so feel like we have had our fill of churches.
    We plan on seeing the Magna Carta when we visit the British Library. I don't foresee us getting to excited about seeing a better version of it in Salisbury.
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- flaav8r @ fuzzybass on Dec 5, 2018 5:09 PM
  As I had previously written, I had stayed at County Hall with my wife and two kids, also in their mid-20's. Let me caution you that the rooms can be tight, so keep that in mind. I personally would never travel with my offspring if we all had to be in the same room.
  
  To answer your questions:
  Any idea how much extra per adult it would be? When I was there in may they wanted 45 Euros per person.
  Any option to pay the extra using points? if yes, any idea how many points? No
  What type of breakfast is it there? Crappy is the only word that comes to mind. No eggs (at least the days I was there), mostly cereal and some fish.
  How easy/hard would it be to grab stuff out of the lounge? There is no stuff to grab. I had written that it may have been the worst lounge I have ever been to, and I've visited Marriott's the world over.
  
  The next time I visit London. I'll be checking back into the Marriott Park Lane.
  
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  - flaav8r @ flaav8r on Dec 5, 2018 5:11 PM
    I should have said 45 Euros per person PER DAY.
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  - fuzzybass @ flaav8r on Dec 6, 2018 8:41 AM
    Wonder if it's possible to get breakfast credit instead of access to the lounge. We are going to be out and about all day and most nights. The only times we are really going to use the lounge would be for breakfast anyway.
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    - yogib @ fuzzybass on Dec 6, 2018 11:53 AM
      Under the new program, it's possible to choose free breakfast as your Platinum (and P Premier) Welcome Gift.
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      - fuzzybass @ yogib on Dec 6, 2018 12:42 PM
        I don't think it's a welcome option at Marriott hotels - only a $10 PER STAY option
        
        https://members.marriott.com/wp-content/uploads/2018/06/MAKHAR18008_TBOP_Microsite_Platinum-Elite_Welcome-Gift_Final2.pd…
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    - pey @ fuzzybass on Dec 6, 2018 12:48 PM
      Fuzzy if you are asking if you can get b fast in the County Hall as a plat prem. At many London locations you can have b fast in either the lounge or in the restaurant. However I have read that the County Hall recently started up charging for breakfast in the main dining room.
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  - yogib @ flaav8r on Dec 6, 2018 11:55 AM
    It's amazing how opinions about lounges can differ. I, for one, am happy to see a lounge get creative, instead of offering the same old boring eggs.
    
    For you it might be one of the worst lounges, for me it was one of the best.
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    - flaav8r @ yogib on Dec 7, 2018 11:04 AM
      You are absolutely correct, I rated it as one of the worst lounges in the system. What I really disliked, in addition to the substandard breakfast, were the afternoon hor d'oeuvres. At the M Club at County Hall they are served by the staff (nothing was out for self serve) and on two of our five days there we waited an average of 25 minutes for them to come out. They are great if you are a fish eater, but if you are not, well then...
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      - brightlybob @ flaav8r on Dec 11, 2018 4:58 PM
        Oh, wow. It just shows how we all see things differently. I really enjoyed the County Hall lounge and its little plates, different each night, the daily cocktail and free flowing wine and beer, with views of Big Ben. I feel it’s one of the top 10 Loyalty free entry lounges in the world beaten only by the Budapest Marriott (for its wonderful balcony overlooking the Danube), the Niagara Fallsview (for its amazing Niagara Falls wonder-of-the-world view), the Renaissance Wangfujing (amazing smorgasbord of food and alcohol with an in-lounge chef morning and evening overlooking the Forbidden Palace) and the London St Pancras Renaissance with its great afternoon tea and alcohol that lasts all day and it’s fantastic private Eurostar boarding service.
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        jerryl @ brightlybob on Dec 11, 2018 7:16 PM
        Bobi look forward to possibly seeing you end of may and enjoying the lounge
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        brightlybob @ jerryl on Dec 12, 2018 6:53 AM
        Me too, just send me the actual date, Saturday or Sunday nights are usually best for me, and I’ll be there.
        Free beer in the County Hall Exec Lounge - who’d miss that, eh, eh?
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        jerryl @ brightlybob on Dec 12, 2018 2:24 PM
        May 25 or 26 which is a Saturday and Sunday we will be there. I will also ask your suggestions on somewhat nearby pubs
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      - yogib @ flaav8r on Dec 11, 2018 5:45 PM
        flaav8r wrote:
        
        What I really disliked, [..], were the afternoon hor d'oeuvres. At the M Club at County Hall they are served by the staff (nothing was out for self serve) and on two of our five days there we waited an average of 25 minutes for them to come out. They are great if you are a fish eater, but if you are not, well then...
        At the top of the summer season (it was July) we hardly had to wait. Or at least, that's how we experienced it, since we were busy talking about the experiences of the day and planning the next day. We easily sat down for 2 hours each night. If there were any remarks about the food (I'm not a big fan of fish / sea food either), they would arrange something. Second (third) servings were no issue and if you ask for a dessert, such as a cheese platter, they would order it for you. We easily had between 2 and 3 bottles of prosecco just for us two. All compliments of the house! Not sure how this is a bad thing.
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        flaav8r @ yogib on Dec 12, 2018 10:59 AM
        You and I had different experiences. Our visit in May found the lounge filled to the brim around 5:30. Here's the menu from that time, definitely no Prosecco on the house and if we wanted more "Small Bites", it was going to cost us.
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        yogib @ flaav8r on Dec 12, 2018 11:41 AM
        The Codorniu Brut Cava is sparkling wine and is on the house?
        
        Not sure why you were denied additional servings. I don't think we did anything special except humbly ask. We did make sure to tip our lounge attendant afterwards, so he made sure to take care of us in a similar way the second night as well.
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Concierge Lounge in London County Hall

Outcomes

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M-Club Lounge

M-Club Lounge

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