Missing Stay Request Happening Too Often

Discussion created by blatham23 on Mar 28, 2018
Latest reply on May 23, 2018 by sonnyandsam

I just stayed 21 nights in a Marriott in Florida and, once again, was not credited with the stay and had to fill out a "Missing Stay Request". This is happening way too often - last year it was blamed on the merger. We should not have to analyze our account to make sure the points are posted after each stay - I stay 175-185 nights a year, that is a lot of busy work. I now propose a policy for Marriott - if you must fill out a "Missing Stay Request" to get your points credited to your account, Marriott must DOUBLE the points.