Why can't I get my room credits

Discussion created by davidgarvin on Mar 23, 2018
Latest reply on Mar 25, 2018 by starguy

Hi All

Last weekend I stayed at the Marriott on the Plaza in Kansas City.  I reserved two rooms under my name and paid for both rooms.  Now Marriott is telling me I do not get room (stay) credits for the second room.  Is this correct?  Could anyone explain this?