metz_matthew

Atrocious Customer Service

Discussion created by metz_matthew on Mar 21, 2018
Latest reply on Mar 21, 2018 by communitymanagers

Posting this because it seems to be my only possible way to get in touch with Marriott Corporate.  I'm trying to get my hotel receipt for my stay in North Charleston, SC from 3/8-3/16.  The front desk clerk was unable to print it out at the time.  I've called various 1-800 numbers from the Marriott website over the last 3 days and been unable to reach an actual person.  After being on hold for approximately 30 minutes, I left several messages requesting that somebody call me back.  The Marriott website does not list an email address for customer service.  My next step is to contact the South Carolina Attorney General's office to request resolution.

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