I recently found out that I had some Marriott points expire last month (1/10/18). I've been receiving emails about the upcoming expiration. I didn't have any travel plans coming up so I figured I'd try to get some activity by signing up for the credit card and getting the sign-on bonus points and also participating in the various Twitter bonus point offers and social media offers. Unfortunately, I just found out that the Twitter and social media bonuses that I participated in did not count towards the "qualifying points" for activity. The points from my credit card sign-on bonus did not hit my account until 1/13, which was 3 days after my points expired.
I've tried calling the Marriott Rewards team multiple times the past couple of days only to be met with 45+ minute wait times. Is there anything that I can do or ask about to re-instate my points. I realize that I really have no one to blame but myself for letting the points expire. I figured I would try to give it a shot and ask since the expired point amount is relatively small. Maybe they'd offer a one-time goodwill gesture, especially with the recent activity on my account.