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Customer service phone line

Question asked by egc3 on Feb 23, 2018
Latest reply on Feb 23, 2018 by wiscfriend

I've spent 30 minutes on hold trying to understand why a recent stay n Orlando that included a Friday night was only credited with 2K bonus points vice 3K.  Was asked for account info four times.   Finally got a human that explain how 1K is posted however  phone system and wait times are terrible!