Mega bonus free night certificate

Discussion created by jersey_girl on Feb 22, 2018
Latest reply on Feb 26, 2018 by jrmchicago

  So I earned a mega bonus free night certificate good at  a category five hotel. When I try to use it the only hotels in NYC are all greater than category five. Has anyone been able to upgrade with cash or points and use certificate at the hotel.? Otherwise what good are they really? Seems to me this has to be a problem for others.