The usability of the website has deteriorated over the past several months. For instance, no longer is it possible to send a calendar entry to my schedule. I have to send and email to myself, open a new calendar entry, copy and paste several things, set the date and time, etc. --- It used to be so easy.
Now when i want to see upcoming reservations I have to scroll through pages of large letters and property photos to find the one i want. What was wrong with the simple list of the property name and date?
I remember a few years back that Marriott received an award or recognition for have the most user friendly website. Why is it so important to fix something that wasn't broken???