Website Improvements - NOT!

Discussion created by kensound on Feb 21, 2018
Latest reply on Feb 28, 2018 by arizonatag

The usability of the website has deteriorated over the past several months. For instance, no longer is it possible to send a calendar entry to my schedule. I have to send and email to myself, open a new calendar entry, copy and paste several things, set the date and time, etc. --- It used to be so easy.


Now when i want to see upcoming reservations I have to scroll through pages of large letters and property photos to find the one i want. What was wrong with the simple list of the property name and date?


I remember a few years back that Marriott received an award or recognition for have the most user friendly website. Why is it so important to fix something that wasn't broken???