Not able to register for MegaBonus 50,000

Discussion created by hopetix on Feb 19, 2018
Latest reply on Apr 2, 2018 by communitymanagers

The Mega Bonus has been showing up on the home page for awhile now. Every time I've tried to sign up this is the message that appears:

A Note About This Promotion

We’re sorry, but there was an error in directing you to this promotion.

The reason for this error could be:

  • You’re trying to access a miles promotion and are a points-earner, or vice versa
  • You are not eligible for this promotion
  • This promotion has expired

Tonight I called and asked to be signed up for the promotion. Nice gentleman (John) helped me and said it was a glitch in the system. Said he signed me up...so far doesn't show up in my profile as being registered for the promotion...I am staying at Marriott properties in the next three weeks and would love to earn up to 50,000 points.


What I don't understand is why would I not be eligible for a promotion as the message says? I know they sometimes do different promotions for marketing reasons, but then don't plaster the promotion everywhere (FaceBook, Twitter, Homepage).  Anyway....just wondered if anyone else had this issue and if they called did it show up on your page?