I am a Platinum Elite and have been received the automatic United MileagePlus Premier Silver Status. Today when I logged into United I am listed as "member". Did this program end? Somewhere I saw through January 31st, 2018.
No, the program is still active. Several of us have already noticed our UA Silver status extended until 1/31/2019. Hey communitymanagers, who is best able to handle this issue, United or Marriott?
Sorry to hear you are having trouble. Here is a link to the Exclusive News post regarding the program. Continue to Fly and Enjoy More with RewardsPlus in 2018. In the body of the post there is a clickable link to bring you to the registration page, some members have had to re-enroll.
If you have already done this with no success, please feel free to send us a Customer Support request and include your United Airlines number and we can look in to this for you!
Thanks bejacob for the shout out!
Enjoy the day,
I just had a very similar problem -- as I posted yesterday. When I made a flight reservation I was Silver, when I checked in for the flight, that status was incorrectly dropped. Was quite disappointed in the responses from both Marriott and United about this -- contradicted each other, no real explanation why it happened, how it could have been prevented -- a real run around. Seems like linking these programs so this runs smoothly should not be remotely difficult. All-in-all, it has been a disappointing experience for a new Platinum member to encounter.
Anyone else had a problem getting dropped from United Silver Status?
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