AnsweredAssumed Answered

Prompted to Check In When There Is No Reservation?

Question asked by painedplatinum on Jan 21, 2018
Latest reply on Feb 1, 2018 by communitymanagers

This morning I was prompted by the mobile app to check in for my upcoming stay... hmmmm?

The next stay I have is three nights away. So, I tap on the app to see what this is all about and of course I see:



We are currently experiencing a problem with our systems are working hard to fix the issue.


Please visit our web site.



I headed over to the web site using my lap top and yes, the next reservation is in fact three days away. This has me thinking.... Is there an old, canceled reservation stuck in the system that I can't see? Are they going to pop me for a "No show" charge? OR is this a new three day advance check in prompt? OR is it just the gremlins of the IT group looking to aggravate just for fun??


Has this happened to anyone else recently?