I never gave hotel ratings much thought, but lately I've had fantastic stays and also terrible stays and want to give ratings soon after the experience. I've been platinum elite for years now, and just made platinum premier.
I've heard from co workers they always get surveys by email after their stays, some are getting them every so often however, I just flat out never receive the survey emails. It's not in my spam box either.
are surveys only randomly sent out to reward members? do you receive the survey soon after every stay?