Just back from my first trip of 2018. Stayed at my home away from home - the Renaissance on 999 9th street. The refreshed concierge lounge was open and a very nice change. Still the same footprint which is fine as it's a large space. Love how there's room for a new big toaster away from the buffet line. I do believe there is more seating. Same great food offerings and awesome concierge lounge attendants - Margaret in the morning and Beverly in the evening.
As always, I was greeted with hugs by Rory the Navigator and Eduardo at check out. That is what keeps me coming back! I feel appreciated.