i am lifetime Playinum elite. Stayed at the Tulsa Southern Hills last night with a paid room and a points Room. When we went down for breakfast in the restaurant they said we only got one buffet for free. (We have always received 2 per Room in every other hotel we have stayed at, no questions asked). The rules clearly state for member and guest so should have been at least 2 buffet. On top of it, they were rude to my wife and daughter. This is unacceptable and not surprising from this hotel. Don’t think I will stay here again.
Am I wrong on the benefit? Shouldn’t we get 2 buffet per Room? Or at least the stated 2 buffers for member and guest?