Stay Green Bonus Points

Discussion created by arvind.deshpandedc on Jan 2, 2018
Latest reply on Jan 2, 2018 by erc

So I travel mainly for business and prefer to leave the do not disturb sign on my door. This is a personal preference, since it is just me in the room, I am not making a big mess or need the bed made. A lot of my Marriott hotels have the Stay Green offer in which you get bonus points if you skip maid service.


However, it seems that I often don't get these bonus points posted (a couple hundred here and there). I end up having to call Rewards customer service and getting a Goodwill Adjustment made.


Does this happen to others too? Why is it up to us to follow through on these bonus points?!