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Hoping to set a record in 2018- need to see if anyone's done it?

Question asked by askdrtodd on Dec 31, 2017
Latest reply on May 30, 2018 by gatorlitigator

So I've spent the past three weeks trying to get a hold of someone on the phone with Marriott, chatting with 4 separate people via their Facebook messenger, etc, and holy moly it's been frustratingly unsuccessful.  Do any of you kind, wonderful, seasoned travelers have and idea whom to contact within the organization to confirm anyone has/hasn't already accomplished it?  Many thanks in advance!