Hertz Promotion never fulfilled, big dissapointment!

Discussion created by kimbelymeyers on Dec 20, 2017
Latest reply on Dec 20, 2017 by iahflyr

I scheduled a rental car through the Marriott website in April 2016 using the partners benefits promo code that gives you 5000 rewards points if you  have a car for 5 days or more. 


I have not received the points!  I tried to call Marriott Rewards and of course they refer me to Hertz, who say they have no record of this promotion.  It clearly says Marriott Rewards on my Hertz agreement, which I still have all of the documents.  I still don't have the 5,000 bonus points! 


I had a problem with another promotion (won 1,000 night of summer, and never received my free night), and I am starting to believe some of these Marriott Rewards partnerships and promotions are a ruse, they say you will get something but when it comes time to deliver, they pretend like it is out of their hands. 


Has anyone else experienced this type of runaround with Marriott Rewards?